If you’re a school or business and your network is behind a proxy or firewall, you might be prompted with the following message:
Couldn’t connect to JigSpace server
To resolve this you need to allow the JigSpace servers to communicate with your devices. To do so please ask the person in charge of the network to whitelist the following addresses:
Default US Data Residency Whitelist
https://www.jig.com/*
https://www.jig.space/*
https://api.jig.space/*
https://auth.jig.space/*
https://jigspace.auth0.com/*
https://assets.jig.space/*
https://account.jig.space/*
https://dashboard.jig.space/*
https://view.jig.space/*
https://viewer.jig.space/*
https://lrno.app.link/*
https://link.jig.space/*
https://appclip.jig.space/*
Ports
Make sure to also open ports 80 and 443
-
EU Data Residency Whitelist
https://www.jig.com/*
https://www.jig.space/*
https://api.eu.jig.space/*
https://eu.jig.space/*
https://api.eu.jig.space/*
https://auth.eu.jig.space/*
https://jigspace.auth0.com/*
https://assets.eu.jig.space/*
https://account.eu.jig.space/*
https://dashboard.eu.jig.space/*
https://view.eu.jig.space/*
https://viewer.eu.jig.space/*
https://lrno.app.link/*
https://link.jig.space/*
https://appclip.eu.jig.space/*
Ports
Make sure to also open ports 80 and 443
-
Still need help?
If you are still experiencing connectivity issues, please contact us directly.
